We have another reason to be proud! NEXERA was awarded 2nd place in Inteligentni Asystenci (eng. Intelligent Assistants) area in small and medium organisations category, for the implementation of Chatbot and Voicebot. These are part of our goal to improve communication with residents of NEXERA Regions. According to the organisers, our project has been implemented on a world-class level.

Months of intensive work implementing mechanisms to make NEXERA more accessible, as requested by residents of the Regions, are over. At the end of the previous year, Chatbot and an interactive contact form appeared on our website. Voicebot is also available for those who prefer phone contact. These systems are meant to answer most of the questions asked in an automated way. Residents can learn about our network expansion plans in an even simpler way and find out if their house will be in NEXERA's coverage area.

Mocarze Hiperautomatyzacji competition is the first of its kind initiative in Poland. Its main objective is to identify and reward the most effective implementations in the field of hyper-automation, which effectiveness is measured by comparing the business objectives set for the implementation with results obtained afterwards. The event is organised by the Centre for Studies on Digital Government Foundation.

We are glad that our efforts have been noticed and rewarded! We would like to thank the organisers of the competition, congratulate the winners of other categories, including Allegro, Alior Bank and PZU, and most of all our project team. Great job!