New framework offer valid from 3 October 2021


On 24 June the President of the Office of Electronic Communication accepted changes to NEXERA’s wholesale offer. The Revised Framework Offer, among other things, introduces electronic document circulation in accordance with the ‘zero paper’ principle; modifies the mode of concluding contracts between Nexera and the User Operator; clarifies the provisions related to the protection of personal data between Nexera and the User Operator; introduces mechanisms related to the change of Internet service provider by the subscriber as well as introduces the “Increased SLA 8h” service.

The Revised Framework Offer shall enter into force on 3 October 2021 and the existing Framework Offer shall remain in force until that date.

More information on the new Framework Offer can be found at [address] (